Creating a personalised book or card

We take your child's photo, add a little pixie dust, and voilà! A new book is created. Please remember that our artists create these books based off the photo you submit. It's very important that you send us a photo of your child that accurately represents him or her. Our process is an art not a science.

We only include the child's face and hair in the image. All other parts of the photograph are removed by our artists. An artist will spend time with each order making sure it looks magical. If we see a photo that does not work well, we will let you know and request a replacement

Absolutely! Any child can enjoy our books regardless of skin color.

Yes. We offer our books in English, German, French, Finnish, Dutch, Spanish, Turkish, and Italian. Take your pick. We are adding new translations all the time. If there is a language you would like to see, drop us a line via our contact form.

Every order requires an artist to make the magic happen. Because there is manual labor involved, we can't show you anything instantaneously.

No, we do not offer a digital proof of your order at this time. Every order has at least 2 people look at it before it ships to ensure a high quality product.

Yep. That's why we keep your photo in our database. You can also easily order additional titles with the same photo. Just sign into My Account in the upper right hand corner of the page. When you make your order, your previous photos will show up as a choic

We want you to be happy! Let us know if you don't think your product is up to snuff. We would be thrilled to replace it for you or provide a refund. Contact us at support@flattenme.com and we'll take care of it.

Shipping costs are not refundable. During the order checkout process, please triple check that all information is entered and spelled correctly. We are not responsible for any typographical errors resulting from incorrectly entered information

Photo Help

A great book starts with YOU! Your photo makes a huge difference. The best books and cards come from high resolution photos. If you are getting your photo over email from someone else and it is not the original photo file, it is best that the child's face be close to the camera in order to look crisp in the book.

• Direct Shot: Make sure the entire face and hair are visible, looking directly into the camera. Nothing can be covering the child's face or hair, like hats or hands. Ideally, the photo is at ´eye level´.
• No Dark Photos: The best photos are taken in well lit indirect light. This means no harsh sunlight or flash from the camera. The best light is during the day, either outside in light shade or indoors in a well lit room. Harsh sunlight on photos can cause issues.
• No One Else: Only 1 person can be in the photo unless the other person is an adult. If it is an adult in the photo, the book will be made with the child's face.
• Copyright free: The photo cannot be copyrighted by anyone other than you.
• Head Shot: It is best to use a head shot, but a body shot is fine as long as the child is still prominent in the photo.

We accept .jpg, .png, .bmp, and tif file formats

Absolutely. If there is a problem with your photo, we will e-mail you to give you the opportunity to upload or send a new photo.

Yes, we remove all of the background from the photo, everything but the child's head.

We keep your photo on our servers just in case you would like to order more books, new titles, or other products like e-cards with the same photo. If you would like to remove your photo from our database, please send us a request and we will remove the image.

Payment & Shipping

Currently all payments are taken via Paypal. Paypal is a secure and trusted method for online transactions. If you would like to pay by money order or cheque, please contact us directly.

We ship to over 200+ countries. If you live on earth, chances are that we can ship to you. For all international orders, verification should be made before order placement.

Approximately 14 - 21business days to arrive at your door, depending on your location.